Discover operational excellence in action

Cathrine Jensen Cathrine Jensen

Dr. R.B. Jones, US: Driving OR excellence with digital twin technology

Dr. R.B. Jones, orthopedic surgeon and leader at Mercy Health System, created a process digital twin of his OR that confirmed strong best practices while highlighting opportunities to reduce time and variability, helping him further elevate efficiency and operational excellence.

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Cathrine Jensen Cathrine Jensen

Dr. Sershon, US: Increasing throughput in the ASC

Dr. Robert Sershon and his team at Harborside Surgery Center increased throughput from nine to ten joint replacements in an eight-hour day by streamlining preparation and reducing idle time, boosting efficiency without adding strain on staff or compromising care.

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Cathrine Jensen Cathrine Jensen

Dr. Sershon, US: Achieving OR efficiency in the ASC

In the U.S., Dr. Robert Sershon optimized efficiency in outpatient joint replacement by standardizing workflows, ensuring consistency, and safely scaling from one to two parallel ORs. His approach now enables 9–11 joint replacements per day while maintaining patient satisfaction, team well-being, and predictable case flow.

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Cathrine Jensen Cathrine Jensen

Dr. Leirs, BE: Streamlining the OR for robot-assisted knee surgery

At Noorderhart Hospital in Belgium, Dr. Leirs applied lean principles to robot-assisted knee surgery, eliminating waste, standardizing workflows, and improving team communication. This approach enabled consistent results across rotating nursing teams and increased throughput to six surgeries per day, without compromising quality of care.

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Cathrine Jensen Cathrine Jensen

Professor Assaker, FR: Increasing OR throughput by 25%

At Institut François Calot in France, Professor Richard Assaker partnered with Medtronic IHS and DEO.care to optimize spinal surgery workflows. By streamlining induction and standardizing processes, his team increased throughput by 25%, from four to five surgeries a day, while improving efficiency, team satisfaction, and financial performance.

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Cathrine Jensen Cathrine Jensen

Dr. Afonso, Gastroclinic, PT: Setting up a new focus clinic

Whether merging hospital campuses, expanding a clinic, or setting up an ASC, data-driven insights are key to adapting and optimizing processes. Dr. Miguel Afonso illustrates this approach in his decision to expand his clinic with a private gastroclinic.

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Cathrine Jensen Cathrine Jensen

Dr. Olyslaegers, BE: Teamwork improves operational excellence

Dr. Christophe Olyslaegers, Orthopedic Surgeon at GZA St. Augustinus in Belgium, shares how dedicated surgical teams, team-led initiatives, and standardized processes improve OR efficiency and collaboration. He also highlights the vital role of data in identifying improvements that save time and streamline workflows.

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Cathrine Jensen Cathrine Jensen

Professor Corten, BE: Efficiency for direct anterior hip surgery

Professor Kristoff Corten and his team at Ziekenhuis Oost-Limburg (Belgium) show that efficiency in hip surgery isn’t about cutting costs, but about smarter processes. By standardizing workflows and using ergonomic tools, they improved consistency, reduced fatigue, and delivered better outcomes for patients and staff alike.

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